Whiteboard AnimationContact us
Write to hello@whiteboardanimation.ai about billing, refunds, a technical problem or the API. We usually reply within 1–2 business days.
Email us
One address for everything: hello@whiteboardanimation.ai. If your question is about your account, write from the email address you sign in with, or include it, so we can find your account.
What we can help with
- Billing: charges, invoices, plans and credits. Prices are on the pricing page.
- Refunds: a charge that looks wrong or something that did not work. See the refund policy.
- Technical problems: a drawing that fails, looks wrong or will not export. Tell us what you uploaded and what happened.
- The API: keys, limits and errors. The reference is on the Developers page.
When we reply
We usually reply within 1–2 business days. Many answers are already in the FAQ.
Who you are writing to
WhiteboardAnimation.ai is a Celados product, operated by Stack Craft LLC in New York, USA. More about us.
